Recently, I have experienced an odd issue which took several days to get to the root cause of it and getting it resolved. Issue: Citrix VDA Version 1912 CU2 gets unregistered as soon as an app is launched. End user would get an error “Could not open the app”. They had 2 VDAs and this... Continue Reading →
Adding A Shared Mailbox on Citrix Secure Mail Along with your Primary Mailbox
How To Shared Mailbox in Citrix Secure Mail along with Main Mailbox?
Error Adding Android Apps on Citrix Xen Mobile
Recently, I was trying to add Microsoft Teams App on Citrix Xen Mobile. It worked fine with IOS as I was able to search for Microsoft Teams in search and it showed up but for Android I was getting an error instead. I had to search for Microsoft Teams google play store on google and... Continue Reading →
Citrix Studio: Cannot Communicate with the Database
I have recently came across an issue where I got the below error message upon launching Citrix Studio. Cause: Normally, you would just check if the database server is online and there is no connectivity issue between that and Citrix delivery controller. But most of the times that’s not the cause of the issue. In... Continue Reading →
Citrix 7.15 Desktops spans across multiple Monitors
Recently, I came across an issue where whenever users launched a desktop off their citrix, it would launch it across multiple monitors instead of giving user an option if they want to view it in full screen or span to multiple monitors. This can be fixed using GUI or making a change to the web.config... Continue Reading →
Citrix 7.15 Desktop tab is missing from Citrix Storefront
Recently, I came across an issue where one of our clients complained that they don’t see Desktop tab when they log on to their Citrix, they only see APPS there. Please check the following: Log on to Citrix Store Front server.Highlight store front and select “Configure store settings”. 3. Select “Advanced Settings”. 4. Open “Filter... Continue Reading →